{"id":156,"date":"2025-11-19T11:58:14","date_gmt":"2025-11-19T08:58:14","guid":{"rendered":"https:\/\/demo.casethemes.net\/consultio-law\/?p=156"},"modified":"2025-11-19T12:18:55","modified_gmt":"2025-11-19T09:18:55","slug":"%d8%b4%d9%83%d9%88%d9%89-%d8%a5%d9%84%d9%89-%d9%85%d9%83%d8%aa%d8%a8-%d8%a7%d9%84%d8%b9%d9%85%d9%84-%d8%a7%d9%84%d8%b3%d8%b9%d9%88%d8%af%d9%8a","status":"publish","type":"post","link":"https:\/\/mansoorlaw.com.sa\/en\/%d8%b4%d9%83%d9%88%d9%89-%d8%a5%d9%84%d9%89-%d9%85%d9%83%d8%aa%d8%a8-%d8%a7%d9%84%d8%b9%d9%85%d9%84-%d8%a7%d9%84%d8%b3%d8%b9%d9%88%d8%af%d9%8a\/","title":{"rendered":"How do I file a complaint with the Saudi Ministry of Labor?"},"content":{"rendered":"
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How do I file a complaint with the Saudi Labor Office? \u2013 A comprehensive legal guide (2025)<\/strong><\/h3>
\u00a0<\/strong><\/div>

Introduction<\/strong><\/h3>
\u00a0<\/strong>Labor Office Complaint<\/strong> is one of the most important tools available to a worker when they are subjected to any violation by their employer, whether it relates to wages, working hours, vacations, arbitrary dismissal, or refusal to pay dues.The Saudi Labor System provides clear steps for filing a complaint, the timeframe for its resolution, and the competent authority for labor disputes.<\/div>

In this article we explain Step-by-step process for filing a complaint with the labor office<\/strong>, What the worker should prepare before filing a complaint, and what his legal rights are.<\/p>

First: What are the cases that require filing a complaint with the labor office?<\/strong><\/h3>
\u00a0<\/strong><\/div>

according to Articles 3, 5, 57, 81, 84<\/strong> According to the Saudi labor law, a worker has the right to file a formal complaint in the following cases:<\/p>

1. Delay or refusal to pay salary<\/strong><\/h5>

If the salary is delayed for more than <\/span>7 days<\/strong> Without a legitimate reason.<\/span><\/h3>

If illegal amounts are deducted from the wage (in violation of Article 91).<\/span><\/h3>
\u00a0<\/span><\/div>
2. Unlawful dismissal (arbitrary dismissal)<\/strong><\/h5>

If the worker is dismissed without a reason permitted by the labor system (Article 80).<\/span><\/h3>

If the worker is not given prior notice (Article 77).<\/span><\/h3>
3. Abuse or an unsafe work environment<\/strong><\/h5>

Any insult, threat, or assignment of work that endangers the worker\u2019s life (Articles 7 and 8).<\/span><\/h3>
4. Failure to grant regular leave entitlements<\/strong><\/h5>

Annual leave, sick leave, or maternity leave (Articles 109\u2013116).<\/span><\/h3>
5. Transferring an employee to a lower-level position without a legitimate reason<\/strong><\/h5>

(In violation of Article 60).<\/p>

6. Employing the worker for longer hours than the system allows without compensation<\/strong><\/h5>

(Articles 98, 101).<\/p>

Second: Before filing a complaint \u2013 required documents<\/strong><\/h3>

It is advisable to prepare the following documents to ensure the strength of the complaint:<\/p>

Employment contract<\/strong> (Or proof of employment relationship).<\/span><\/p>

Payroll<\/strong> Or proof of payment delay.<\/span><\/p>

Dismissal or notice letters<\/strong> If found.<\/span><\/p>

Images of WhatsApp messages or emails<\/strong> proves violation<\/span><\/p>

ID card \/ Residence<\/strong>.<\/span><\/p>

Establishment number \/ Commercial registration<\/strong> of the employer.<\/span><\/p>

Third: Steps to file a complaint at the Labor Office (Ministry of Human Resources)<\/strong><\/h3>
\u00a0<\/strong><\/div>

The first method: Submitting the complaint electronically through the Ministry of Labor's platform.<\/strong><\/h4>

This is the most widely used method in 2025.<\/p>

Steps:<\/strong><\/h5>

  1. Accessing:
    Electronic Services Portal \u2013 Ministry of Human Resources<\/strong>
    https:\/\/sso.hrsd.gov.sa\/app-nafath<\/a><\/p><\/li>

  2. Log in via NAFATH<\/strong>.<\/p><\/li>

  3. to choose:
    Electronic Services \u2192 Labor Complaints Submission Service<\/strong><\/p><\/li>

  4. Fill in the data of the worker, the employer and the establishment.<\/p><\/li>

  5. Explain the problem in detail and attach the required documents.<\/p><\/li>

  6. Submit the complaint and obtain the order number.<\/p><\/li><\/ol>

    Response time:<\/strong><\/h5>

    Within <\/span>5 working days<\/strong> Both parties are contacted by phone or via text message.<\/span><\/h3>
    \u00a0<\/span><\/div>

    The second method: Visiting the labor office in person<\/strong><\/h4>

    If the issue is urgent or requires direct intervention.<\/p>

    What will happen?<\/h3>

    The complaint is received and documented.<\/span><\/h3>

    Contacting the employer during <\/span>2 to 5 days<\/strong>.<\/span><\/h3>

    Set a date for an amicable settlement session between the two parties.<\/span><\/h3>

    Fourth: Stages of Labor Complaints<\/strong><\/h3>

    The complaint goes through 3 basic stages<\/strong>:<\/p>

    1. Amicable settlement (21 days)<\/h5>

    It involves attempting to resolve the conflict between the worker and the employer.<\/span><\/h2>

    If an agreement is reached \u2192 the minutes are documented and become enforceable.<\/span><\/h2>
    2. Referral to the Labor Court<\/h5>

    If the solution is not found within 21 days:<\/p>

    The case is referred electronically to <\/span>Labor Court<\/strong>.<\/span><\/p>

    An official referral number is issued to the worker.<\/span><\/p>

    3. Labor Court ruling<\/span><\/h5>

    Includes:<\/p>

    Disbursement of financial entitlements.<\/span><\/p>

    Compensation for arbitrary dismissal (according to Article 77).<\/span><\/p>

    Obliging the employer to comply with regulatory obligations.<\/span><\/p>

    In some cases: fines imposed on the establishment.<\/span><\/p>

    Fifth: The worker's rights during the complaint proceedings<\/strong><\/h4>

    According to Article 81 and beyond:<\/p>

    An employer may not threaten or dismiss an employee for filing a complaint.<\/span><\/p>

    The worker has the right to request <\/span>stop disconnecting services<\/strong> until a verdict is issued.<\/span><\/p>

    The worker has the right to know the details of the complaint via the electronic application.<\/span><\/p>

    Sixth: Important legal advice before filing a complaint<\/strong><\/h4>

    1. Save all the evidence<\/strong>Letters, recordings, emails, contracts.<\/p><\/li>

    2. Try send an official letter<\/strong> to the employer before filing a complaint.<\/p><\/li>

    3. Don't file the complain verbal<\/strong> only \u2013 it must be in writing.<\/p><\/li>

    4. Avoid common mistakes such as not attaching the contract or salary details.<\/p><\/li>

    5. If you have a lawyer, have him write down brief legal memo<\/strong> to attach to the complaint.<\/p><\/li><\/ol>

      \u00a0<\/h3>

      Conclusion<\/span><\/h3>

      The Saudi Ministry of Labor is one of the most important regulatory bodies ensuring the protection of workers' rights. It provides employees with a clear mechanism for submitting and reviewing complaints within a specific timeframe. Following the established procedures and submitting the correct documents helps workers obtain their rights quickly and efficiently.<\/p>

      \u00a0<\/strong><\/h1>

      Legal sources<\/span><\/h3>

      Saudi Labor Law \u2013 Experts Authority<\/span><\/h1>

      https:\/\/laws.boe.gov.sa<\/a><\/h1>

      Articles: 3, 5, 57, 60, 77, 80, 81, 84, 98\u2013116<\/span><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      In this article, we explain the process of filing a complaint with the labor office step by step, what the worker should prepare before filing the complaint, and what his legal rights are.<\/p>","protected":false},"author":1,"featured_media":4328,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-156","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/posts\/156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/comments?post=156"}],"version-history":[{"count":0,"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/posts\/156\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/media\/4328"}],"wp:attachment":[{"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/media?parent=156"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/categories?post=156"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mansoorlaw.com.sa\/en\/wp-json\/wp\/v2\/tags?post=156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}